2017 Alex J. Johnson Award

May 26, 2017: The Alex J. Johnson Award is presented each year to an employee demonstrating the core areas of excellence reflected by our founder, Alex J. Johnson. These core areas include leadership, innovation, operational excellence and outstanding customer service. This year’s recipient is Sareeta Jackson. Sareeta was hired during Alex Johnson’s tenure and exhibits the characteristics to receive this prestigious award.

Sareeta Snow Jackson has been with JBM since 2009. Her tenure began as a Receptionist; however, within a very few years moved on to become the Executive Assistant to the CEO. Continuing with upward mobility, her diligent efforts in study, hard work and determination demonstrated her ability to progress to her current position as IT Coordinator. Ms. Jackson always goes beyond the call of duty to get the job done correctly; provide outstanding customer service; and to foster positive relationships with her internal and external customers.

Over the past few years, JBM has asked Sareeta to wear many hats and she has performed exceptionally in each capacity. Recently when approached her with an opportunity to support a direct program and become partially direct billable, her initial question was “what do you need me to do”? Her willingness to pitch in where ever help is needed is a leadership quality that is undervalued.

Ms. Jackson is directly responsible for saving JBM thousands of dollars. She was instrumental in replacing our costly and often out of service phone system/provider with a high quality system, while still reducing JBM’s annual cost significantly. In an effort to further reduce cost, Ms. Jackson brought our disaster recovery service in-house and spearheaded a server consolidation effort.

Sareeta regularly assists employees after hours with technical issues. She has received numerous positive comments on her professionalism and “can do” spirit. She is pleasant and extremely helpful to both her internal and external customers. On several occasions, Ms. Jackson has received accolades from past and present employees because of her willingness to assist and get to the root of the employee’s (or ex-employee’s) problem. She always demonstrates a willingness to learn and pitch in as a team player.

A top priority for Alex Johnson was his employees. Sareeta exhibits that strong characteristic of ensuring that her fellow employees are “taken care of”.

Congratulations Sareeta – well deserved!

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JBM Support to AN/TPQ-53 Milestone

JBM had the privilege of taking part in a celebration marking the production of the 100th AN/TPQ-53 (Q-53) radar system. The Q-53 is a new generation multi-mission capable sensor with the flexibility to adapt to uncooperative adversaries and changing missions.  Since its initial conception, JBM has played a critical role in the design, fielding, training and sustainment of this vital system to the US Army. The Q-53 has been successfully employed in combat since 2010.  During that time, JBM professionals have been continuously deployed to support the system and its critical mission to the US warfighter.  JBM is proud to be a part of this historic program, and we extend our hearty congratulations to Lockheed Martin and all involved for realizing this important milestone.

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Global Post-Sales Support & Services


Providing Worldwide, Dependable and Respected Post-Sales Support for Original Equipment Manufacturers

Customers appreciate the value of professional fielding, sustainment and training support for their newly purchased sensitive and mission critical systems, regardless of the operating environment. Tailored and credible support also serves as a direct linkage to the manufacturer; it facilitates troubleshooting for emerging issues, particularly in a complex networked environment; and, it greatly enhances overall product credibility and thereby improves follow-on sales.

JBM has the technical skills, operational expertise and management structure to fulfill your valued customers’ embedded or remote support requirements.

JBM possesses an established legacy for providing vital fielding, sustainment and training support for a broad spectrum of radars and sensors since their introduction to the military and commercial market. This first-hand experience includes several generations of systems starting with the respective programs’ inception – a fact that few if any other company can claim. Our mission focused solutions are widely recognized throughout the military radar community. That reputation was earned through more than 1.5 million hours of deployed support to US warfighters and our allies, usually in technically challenging and hostile environments.

For more than a decade, JBM has provided fielding, testing, engineering, diagnostic, and maintenance support for radars and sensor systems. We deploy with our customers to austere locations in order to provide professional technical support.

JBM has proven adaptable to the varying requirements of our customer-base, to include ground, air and maritime system developers. We have a network of highly skilled and operationally experienced technicians for short and long-term assignments on a global scale. Further, our industry-leading reputation has been built on the quality and reliability of our employees and processes. This has resulted in an Operational Readiness rate of 95% or higher for our supported customers. Therefore, fielding, integrating, and maintaining radar/sensor systems, networks and other equipment for original equipment manufacturers is a proven specialty.

We understand that training is a key to operational success.

Our staff routinely conducts site surveys and performs installation support for end users, to include site selection, and equipment set up. JBM also provides New Equipment Teams, Deployed Equipment Training and performs Limited Technical Inspections for equipment acceptance. We have even conducted over-the-shoulder training and other onsite training requirements for military forces and in combat environments. This is a proven value added service that JBM routinely provides its customers.

JBM’s has a network of highly skilled and operationally experienced technicians for short and long-term assignments on a global scale, and with limited advance notice.

As an integrated element of your offerings, JBM provides a cost effective and proven source of global post-sales support. We have an established a lengthy history for rapidly providing tailored mission focused and efficient support for a variety of sensitive and operationally critical systems. As a result of these experiences, we have accumulated and refined fielding processes and technical capabilities that ensure the highest levels of operational readiness. Our success is based in part on:

  • Learning and understanding the needs of the end-user
  • Providing immediate and realistic recognition of operational requirements, based on our depth of experience
  • Hiring the right field service representative for the job
  • Becoming a team member with our customer and not just a contractor

We are a proven product support solution; our industry-leading reputation has been built on the quality and reliability of our employees and processes.

JBM’s programmatic and operational responsibilities across a wide variety of systems allow us to deliver insight like no other company. With close to half-a-million hours of experience on radars alone, serving in a variety of operational environments and supporting a multitude of military and commercial partners, we are confident that our team can provide informed and nuanced insights into the unique challenges of any customer.

JBM is uniquely suited to support the broad spectrum of your products and your customers’ mission requirements.

Visit us at: www.goJBM.com

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Happy Veterans Day!

veterans-dayJBM would like thank all of the men and women that have bravely served our country to protect our freedom.  We take this day to be truly grateful for your sacrifice.

Happy Veteran’s Day!

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Marine Corps 241st Birthday

As the Marine Corps celebrate its 241st birthday, JBM would like to acknowledge our present Devil Dogs and the ones who gave their lives for our freedom.  We are grateful for your sacrifice and courage.

Happy Birthday Marines!


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Navy Celebrates 241st Birthday

October 13, 2016: We would like to show our appreciation to all of JBM’s U.S. Navy veteran’s as they celebrate their 241st birthday.  With thousands of ships and aircrafts serving worldwide, the U.S. Navy is still a force to be reckoned with.  JBM is proud to have you all among the ranks.  Happy Birthday!


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USAF 69th Birthday!

September 18, 2016: Happy Birthday to the men and women of the U.S. Air Force.  JBM is proud to have Air Force veterans among our staff ensuring we continue to “roll up our sleeves and work side by side with our clients to achieve results – anywhere in the world.”


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JBM Sponsors 1st Annual Pat Bonaker Charity Golf Tournament

NewsThe Russel Hill Cancer Foundation hosted the 1st Annual Pat Bonaker Charity Golf Tournament.  This event was able to raise over $20,000 for cancer research, education, and patient assistance.  With our support, cancer patients in North Alabama will continue to receive the best care possible.

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2016 Freedom Award Nomination

JBM has been nominated for the 2016 Department of Defense’s Top Employer Award.  This Award is the highest recognition given by the DoD to employers for their support of the National Guard and Reserve members.  We are proud to receive this certificate and the recognition for our exceptional leadership, support, and personal devotion we provide to our employees.

Freedom Award

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2016 Alex J. Johnson Award

pic1March 28, 2016: On Founders Day, JBM recognizes an employee who demonstrates qualities of excellence exhibited by our founder, Alex J. Johnson.   His specific focus areas were leadership, innovation, operational excellence and outstanding customer service.  This year’s selectee, Letticia Finch, excels in all those categories.

Ms. Finch has been with JBM for ten years.  Her primary responsibility is to ensure all employees are compensated and she has always excelled in that charge.  Letticia’s other functions include keeping up-to-date with payroll tax regulations, ensuring  that Deltek Time and Expense and JBM’s payroll software are properly interfaced, enrolling new employees into the payroll system and timesheet module, W2 preparation, Ipay oversight and various other tasks within the Finance/Accounting Department.

Letticia Finch demonstrates JBM’s values of results (gets the job done regardless of the circumstances); relationships (serves her customers in a professional manner with a smile and goes the extra mile to be accommodating); and responsibility (understands that an uncompensated employee is an unproductive employee).   Ms. Finch is constantly praised for her willingness to assist and get to the root of an employee’s problem.   Our deployed personnel are one such group whereby Letticia has provided unwaivering support.   While enduring harsh and hazardous working conditions, these employees should not have the worry of wondering  “is my paycheck correct” or “has my loved one received my paycheck”.  Matters involving special pay require someone who is detail-oriented to ensure our employees are paid correctly and Letticia never fails.  This type of care embodies another of Alex Johnson’s core values, “take care of your people” and Letticia truly does.

Congratulations Letticia on a well-deserved award!

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