Navy Celebrates 242nd Birthday

October 13, 2017: As the US Navy celebrates its 242nd birthday, JBM would like to thank you for being a hardworking branch of America’s military that is always ready to answer the call of duty.  Happy Birthday!

Posted in Uncategorized | Comments Off on Navy Celebrates 242nd Birthday

USAF 70th Birthday

September 18, 2017: JBM would like to wish a happy birthday to the men and women of the US Air Force.  You all have continued to provide unrivaled Airpower for America.  We thank you for your service, sacrifice, and commitment to the defense of our Nation.

Posted in Uncategorized | Comments Off on USAF 70th Birthday

JBM Expands its Critical Ground Based Sense and Avoid Equipment Support to Fort Riley, Kansas

JBM recently expanded its support to the US Army’s critical Ground Based Sense and Avoid (GBSAA) Equipment to Fort Riley, Kansas. At this new location, a JBM technician now maintains, tests, and repairs GBSAA electronic equipment.  The Fort Riley effort is the latest addition to a team that includes Fort Campbell, Kentucky, Fort Hood, Texas, Fort Bragg, North Carolina and Fort Stewart, Georgia.  At all of these locations, JBM professionals provide high quality hardware and software support for the GBSAA systems and networks, as well as conducting essential on-site assessments for the Army’s operational and programmatic leadership.

Posted in Uncategorized | Comments Off on JBM Expands its Critical Ground Based Sense and Avoid Equipment Support to Fort Riley, Kansas

America’s Independence Day

July 4, 2017: Annually, Americans celebrate the Continental Congress’ unanimous adoption of the Declaration of Independence on July 4th, 1776.  The document proclaimed the colonies’ separation from Great Britain and launched the United States as a nation.

JBM joins this year’s celebration of the Spirit of ’76, and recognizes the courage and sacrifice required to reinforce and maintain the principles crafted by our nation’s founders.  As we enjoy the holiday activities, JBM also wants to recognize those that remain vigilant and protect our hard earned freedoms.

Happy Independence Day!

Posted in Uncategorized | Comments Off on America’s Independence Day

JBM Participates at Key International Cyber Security Conference

On May 30th and 31st 2017, JBM had the unique opportunity to participate in an International Cyber Security Conference held at Oxford University’s Christ Church College.  The Conference was attended by select members of academia and industry, and proved a productive forum to identify major trends and developments affecting cyber security.  JBM brought a very unique perspective to these discussions based on our pioneering work in the greater Information Environment.  The scope of our contributions ranged from strategic analysis to crafting institutional policies and integrating technical solutions.

More specifically, JBM recognizes that all organizations function within an Information Environment, and that their success is significantly enhanced by understanding how information influences their goals and daily operations.  In today’s highly visible and dynamic business atmosphere, it is vital to consciously plan and account for the challenges and benefits offered in the modern digital age.  At JBM, we have established a long-standing reputation for mastering those requirements, and demonstrate our customer commitment by working in concert with public and private sector stakeholders to jointly maneuver within the global Information Environment.

Posted in Uncategorized | Comments Off on JBM Participates at Key International Cyber Security Conference

Army 242nd Birthday

June 14, 2017:  More than one million soldiers are currently serving in the US Army on active duty and with its National Guard and Reserve components.  Today they celebrate the Army’s 242nd birthday.  JBM would like to recognize all soldiers past and present for their selfless service to our nation.   Happy Birthday!

Posted in Uncategorized | Comments Off on Army 242nd Birthday

2017 Alex J. Johnson Award

May 26, 2017: The Alex J. Johnson Award is presented each year to an employee demonstrating the core areas of excellence reflected by our founder, Alex J. Johnson. These core areas include leadership, innovation, operational excellence and outstanding customer service. This year’s recipient is Sareeta Jackson. Sareeta was hired during Alex Johnson’s tenure and exhibits the characteristics to receive this prestigious award.

Sareeta Snow Jackson has been with JBM since 2009. Her tenure began as a Receptionist; however, within a very few years moved on to become the Executive Assistant to the CEO. Continuing with upward mobility, her diligent efforts in study, hard work and determination demonstrated her ability to progress to her current position as IT Coordinator. Ms. Jackson always goes beyond the call of duty to get the job done correctly; provide outstanding customer service; and to foster positive relationships with her internal and external customers.

Over the past few years, JBM has asked Sareeta to wear many hats and she has performed exceptionally in each capacity. Recently when approached her with an opportunity to support a direct program and become partially direct billable, her initial question was “what do you need me to do”? Her willingness to pitch in where ever help is needed is a leadership quality that is undervalued.

Ms. Jackson is directly responsible for saving JBM thousands of dollars. She was instrumental in replacing our costly and often out of service phone system/provider with a high quality system, while still reducing JBM’s annual cost significantly. In an effort to further reduce cost, Ms. Jackson brought our disaster recovery service in-house and spearheaded a server consolidation effort.

Sareeta regularly assists employees after hours with technical issues. She has received numerous positive comments on her professionalism and “can do” spirit. She is pleasant and extremely helpful to both her internal and external customers. On several occasions, Ms. Jackson has received accolades from past and present employees because of her willingness to assist and get to the root of the employee’s (or ex-employee’s) problem. She always demonstrates a willingness to learn and pitch in as a team player.

A top priority for Alex Johnson was his employees. Sareeta exhibits that strong characteristic of ensuring that her fellow employees are “taken care of”.

Congratulations Sareeta – well deserved!

Posted in Uncategorized | Comments Off on 2017 Alex J. Johnson Award

JBM Support to AN/TPQ-53 Milestone

JBM had the privilege of taking part in a celebration marking the production of the 100th AN/TPQ-53 (Q-53) radar system. The Q-53 is a new generation multi-mission capable sensor with the flexibility to adapt to uncooperative adversaries and changing missions.  Since its initial conception, JBM has played a critical role in the design, fielding, training and sustainment of this vital system to the US Army. The Q-53 has been successfully employed in combat since 2010.  During that time, JBM professionals have been continuously deployed to support the system and its critical mission to the US warfighter.  JBM is proud to be a part of this historic program, and we extend our hearty congratulations to Lockheed Martin and all involved for realizing this important milestone.

Posted in Uncategorized | Comments Off on JBM Support to AN/TPQ-53 Milestone

Global Post-Sales Support & Services

global-post-sales-support

Providing Worldwide, Dependable and Respected Post-Sales Support for Original Equipment Manufacturers

Customers appreciate the value of professional fielding, sustainment and training support for their newly purchased sensitive and mission critical systems, regardless of the operating environment. Tailored and credible support also serves as a direct linkage to the manufacturer; it facilitates troubleshooting for emerging issues, particularly in a complex networked environment; and, it greatly enhances overall product credibility and thereby improves follow-on sales.

JBM has the technical skills, operational expertise and management structure to fulfill your valued customers’ embedded or remote support requirements.

JBM possesses an established legacy for providing vital fielding, sustainment and training support for a broad spectrum of radars and sensors since their introduction to the military and commercial market. This first-hand experience includes several generations of systems starting with the respective programs’ inception – a fact that few if any other company can claim. Our mission focused solutions are widely recognized throughout the military radar community. That reputation was earned through more than 1.5 million hours of deployed support to US warfighters and our allies, usually in technically challenging and hostile environments.

For more than a decade, JBM has provided fielding, testing, engineering, diagnostic, and maintenance support for radars and sensor systems. We deploy with our customers to austere locations in order to provide professional technical support.

JBM has proven adaptable to the varying requirements of our customer-base, to include ground, air and maritime system developers. We have a network of highly skilled and operationally experienced technicians for short and long-term assignments on a global scale. Further, our industry-leading reputation has been built on the quality and reliability of our employees and processes. This has resulted in an Operational Readiness rate of 95% or higher for our supported customers. Therefore, fielding, integrating, and maintaining radar/sensor systems, networks and other equipment for original equipment manufacturers is a proven specialty.

We understand that training is a key to operational success.

Our staff routinely conducts site surveys and performs installation support for end users, to include site selection, and equipment set up. JBM also provides New Equipment Teams, Deployed Equipment Training and performs Limited Technical Inspections for equipment acceptance. We have even conducted over-the-shoulder training and other onsite training requirements for military forces and in combat environments. This is a proven value added service that JBM routinely provides its customers.

JBM’s has a network of highly skilled and operationally experienced technicians for short and long-term assignments on a global scale, and with limited advance notice.

As an integrated element of your offerings, JBM provides a cost effective and proven source of global post-sales support. We have an established a lengthy history for rapidly providing tailored mission focused and efficient support for a variety of sensitive and operationally critical systems. As a result of these experiences, we have accumulated and refined fielding processes and technical capabilities that ensure the highest levels of operational readiness. Our success is based in part on:

  • Learning and understanding the needs of the end-user
  • Providing immediate and realistic recognition of operational requirements, based on our depth of experience
  • Hiring the right field service representative for the job
  • Becoming a team member with our customer and not just a contractor

We are a proven product support solution; our industry-leading reputation has been built on the quality and reliability of our employees and processes.

JBM’s programmatic and operational responsibilities across a wide variety of systems allow us to deliver insight like no other company. With close to half-a-million hours of experience on radars alone, serving in a variety of operational environments and supporting a multitude of military and commercial partners, we are confident that our team can provide informed and nuanced insights into the unique challenges of any customer.

JBM is uniquely suited to support the broad spectrum of your products and your customers’ mission requirements.

Visit us at: www.goJBM.com

Posted in Uncategorized | Comments Off on Global Post-Sales Support & Services

Happy Veterans Day!

veterans-dayJBM would like thank all of the men and women that have bravely served our country to protect our freedom.  We take this day to be truly grateful for your sacrifice.

Happy Veteran’s Day!

Posted in Uncategorized | Comments Off on Happy Veterans Day!